Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! 

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Job Description:

Job Summary**

Serves as a front-line representative for the Department of Veterans Service, providing essential information, support, and advocacy to veterans and their families regarding available benefits and services.

Job Responsibilities**

* Interview veterans, their dependents, and survivors to determine eligibility for various federal, state, and local benefits.
* Assist veterans with the completion and submission of complex application forms and required documentation for benefits such as compensation, pension, healthcare, education, and housing.
* Research and interpret federal and state laws, regulations, and policies pertaining to veterans' benefits.
* Provide guidance and advocacy for veterans navigating bureaucratic processes and appealing benefit decisions.
* Maintain accurate and confidential records of veteran interactions and case progress.
* Collaborate with other government agencies, community organizations, and healthcare providers to ensure comprehensive support for veterans.
* Conduct outreach activities to inform veterans about available services and benefits.
* Represent the Department at community events, veterans' organizations meetings, and public forums.
* Provide crisis intervention and refer veterans to appropriate mental health or social services as needed.
* Stay current on changes in veterans' legislation, policies, and available resources.

Job Qualifications**

* Bachelor's degree from an accredited institution, preferably in social work, public administration, counseling, or a related field; or an equivalent combination of education and experience.
* Knowledge of federal and state laws, regulations, and policies governing veterans' benefits.
* Strong interpersonal and communication skills (written and verbal) to effectively interact with veterans, their families, and other professionals.
* Ability to empathize with and understand the unique challenges faced by veterans.
* Excellent organizational skills and attention to detail for managing complex casework and documentation.
* Proficiency in using computer software, including word processing, spreadsheets, and database applications.
* Ability to work independently and as part of a team in a fast-paced environment.
* Valid driver's license and the ability to travel within a designated service area.
* Prior experience working with veterans or in a social service capacity is highly desirable.
* Must be a veteran or have a strong understanding of military culture and experiences.

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Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.