Explore a World of Opportunity with the State of Georgia!

We are the force that drives Georgia!
Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!
Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! 

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Job Description:

Job Summary:**

Serves as a Veterans Field Service Officer, providing comprehensive support and advocacy to veterans and their families, assisting them in accessing state and federal benefits.

Job Responsibilities:**

* Interviews veterans, their dependents, and survivors to determine eligibility for various state and federal benefits, including but not limited to compensation, pension, healthcare, education, and burial benefits.
* Provides guidance and assistance in completing complex application forms and gathering necessary supporting documentation.
* Acts as a liaison between veterans and various governmental agencies (e.g., Department of Veterans Affairs, Social Security Administration) to facilitate benefit claims and resolve issues.
* Researches and interprets relevant laws, regulations, and policies pertaining to veterans' benefits.
* Represents veterans in appeals processes, preparing and presenting arguments on their behalf.
* Conducts outreach activities to inform veterans and their families about available services and benefits.
* Maintains accurate and confidential records of client interactions and case progress.
* Stays current on changes in veterans' benefit programs and related legislation.

Job Qualifications:**

* Two years of experience in counseling, social work, human services, or a related field; OR two years of military service experience with significant exposure to veteran benefits and services.
* Strong interpersonal and communication skills, with the ability to empathize with and effectively assist veterans from diverse backgrounds.
* Excellent organizational and problem-solving abilities.
* Proficiency in interpreting complex regulations and policies.
* Ability to work independently and as part of a team.
* Valid driver's license and ability to travel as required.
* Preference may be given to honorably discharged veterans.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.